Privacy Policy
Your privacy is important to us.
Last Updated: 15/05/2025
Introduction
Rising Dawn Reflections ("we", "us", "our") is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [risingdawnreflections.org] or interact with our services.
Information We Collect
We may collect personal information in various ways, including:
- Information you provide directly: Name, email address, phone number, mailing address, donation information, volunteer application details, information shared when seeking support (handled with strict confidentiality), messages sent via contact forms.
- Information collected automatically: Log data (IP address, browser type, pages visited, time spent), cookies and similar tracking technologies (used for website functionality and analytics).
Confidentiality for Help Seekers
Information shared by individuals seeking support for Gender-Based Violence is treated with the utmost confidentiality. We will not disclose this information without explicit consent, except where legally required to ensure the safety of the individual or others (e.g., mandatory reporting laws).
How We Use Your Information
We use the information we collect for purposes such as:
- Providing and improving our services and programs.
- Processing donations and volunteer applications.
- Responding to inquiries and requests for support (with appropriate confidentiality measures).
- Sending newsletters, updates, and fundraising appeals (with your consent where required).
- Analyzing website usage to improve user experience.
- Complying with legal obligations.
Information Sharing and Disclosure
We do not sell or rent personal information. We may share information with:
- Third-party service providers who assist us with operations (e.g., payment processors, email service providers, website hosting), under strict confidentiality agreements.
- Partner organizations when collaborating on programs (often anonymized or aggregated data, or with consent).
- Legal authorities if required by law or to protect our rights or the safety of others.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure.
Your Rights
Depending on your jurisdiction (e.g., POPIA, GDPR), you may have rights regarding your personal information, such as the right to access, correct, delete, or restrict its processing. Please contact us to exercise these rights.
Cookies
Our website uses cookies. You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these other sites.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Address: [Your Full Address]